The Adoption Lab  ·  Course overview

Leading your people
through AI change

Welcome. The course runs as five modules of about 25 minutes each, and every one ends with a short worksheet about your team. Each module builds on the one before it, so start at the top — by the end, those worksheets come together as your own adoption action plan.

5 modules About 2.5 hours 5 worksheets Self-paced
How it flows

Five modules that build

First you understand why rollouts stall, then you build your plan — and the rest of the course is about carrying it: reading your team, building capability, and making the change hold.

1
Understand
Module 1
2
Plan
Module 2
3
Listen
Module 3
4
Build
Module 4
5
Embed
Module 5

Built on the 5-step methodology I use on client projects — vision, analysis, planning, change networks, and execute & embed. You learn the framework in Module 1 and apply it to your own team through Modules 2 to 5.

Learning outcomes

By the end of this course

Leave with a practical, people-first approach for guiding your team through AI change — with clarity about what to do next at every stage.

How each module works
01Read the contents of each section
02Answer the quick check and worksheet question
03Your answers save automatically as you go
04Print your worksheet anytime from the bottom of the page
The modules

Start with Module 1

Module 01 · Understand ~25 min · 5 sections + worksheet
Start module →

The People Side of AI Change

You'll learn to
  • Name the adoption gap between go-live and daily use — and why closing it is a people job
  • Recognise why a tool announcement can threaten status, certainty and autonomy before anyone opens the demo link
  • See why AI lands differently from every technology change before it
Sections
  1. 01The Adoption Gap
  2. 02Where AI Projects Actually Stall
  3. 03Why AI Change Lands Differently
  4. 04The Myth of the Tool Reveal
  5. 05The Framework This Course Is Built On
Worksheet Where Does Your Team Stand?
Module 02 · Plan ~15 min · 3 sections + worksheet
Start module →

Build the Plan Before You Move the People

You'll learn to
  • Write a vision specific enough that you'd know the moment you've hit it
  • Diagnose where your team actually is with the AI Readiness Scorecard — before you act on guesses
  • Map your stakeholders and risks with the Project Risks & Actions Report
Sections
  1. 01Getting Clear on Your Vision
  2. 02Diagnosing Your AI Readiness
  3. 03Plan Your Actions
Worksheet Your AI Change Plan — First Draft
Module 03 · Listen ~25 min · 5 sections + worksheet
Start module →

What Your Team Is Actually Telling You

You'll learn to
  • Read the signal underneath silence, workarounds and performative enthusiasm — behaviour is data
  • Match each of the five SCARF concerns to what the person actually needs from you
  • Run conversations that open things up, and know what to do when someone won't shift
Sections
  1. 01The Signal Underneath the Pushback
  2. 02Five Things People Are Telling You
  3. 03Conversations That Open Things Up
  4. 04When Someone Won't Shift
  5. 05Keeping the Whole Team Moving
Worksheet Reading Your Team
Module 04 · Build ~30 min · 5 sections + worksheet
Start module →

From Trying It Once to Making It Useful

You'll learn to
  • Create the conditions for try–reflect–adjust: low-stakes practice on real work, not more training
  • Help each person find the starting points where AI saves real effort in their actual tasks
  • Coach your team past the "first attempts feel off" stage with better prompting
Sections
  1. 01What Actually Builds Capability
  2. 02Finding Your Team's Best Starting Points
  3. 03When the First Attempts Feel Off
  4. 04Embedding It Into How Your Team Already Works
  5. 05The Habits That Make the Difference
Worksheet Building the Habit
Module 05 · Embed ~25 min · 5 sections + worksheet
Start module →

From Rollout to Embedded

You'll learn to
  • Recognise full adoption — unprompted, varied, growing use — and measure it honestly
  • Anchor the habit loop of cue, routine and reward in one task with a clear, reliable win
  • Diagnose a plateau and pick the right next lever instead of pushing harder
Sections
  1. 01What Full Adoption Actually Looks Like
  2. 02Measuring Adoption Honestly
  3. 03What Progress Actually Looks Like
  4. 04When Progress Plateaus
  5. 05From Rollout to Business as Usual
Worksheet Your Embedding Plan